Test mode

Payments use Stripe test mode. No real payment is collected.

Configure spam protection and retention

Choose collection controls, review held messages and decide how long entries remain.

Choose a verification route

Free includes basic local protection and optional self-hosted ALTCHA. Pro adds Cloudflare Turnstile, a blocklist tester and per-form spam limits.

  1. Open Settings → Spam protection and choose the route appropriate to the site.
  2. Review rate and link limits for shared networks and expected traffic.
  3. Configure any required keys for an optional external service before enabling it.

Test review and no-script behavior

A missing or failed browser-token verification can hold a message in Needs review, including when verification is unavailable. Held messages send no notification.

  1. Test both ordinary and held sample submissions on staging.
  2. Verify the native no-JavaScript path.
  3. Check that a reviewer can accept a legitimate held entry.

Choose retention before collecting data

Received entries default to 365 days. Per-form overrides are available; zero keeps received entries indefinitely. Spam, Needs review and Trash have separate thirty-day limits or an earlier applicable expiry.

  1. Open Settings → Privacy and review the global policy.
  2. Review form-specific retention and metadata settings.
  3. Keep background scheduling working so due cleanup can run.

Handle erasure and uninstall deliberately

WordPress personal-data tools match exact submitted email addresses. Forms without an email question need manual review. Deletion from WordPress does not erase external copies.

  1. Use the relevant export or erasure request and verify the associated entry content.
  2. Review backups, exported files, recipients and enabled services separately.
  3. Check the delete-data setting before uninstalling. Core preserves data by default.

Need help with your setup?

Open a private support request. Include the step you’re on and what you expected to happen.

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