Find the right set of entries
Entries lets you choose a form, search and use status and date filters. Received includes read and unread submissions.
- Start from the relevant form and choose Unread when working through new responses.
- Use More filters for date and notification state.
- Remove individual filters from the summary when narrowing the list too far.
Review held and unwanted messages
Needs review, Spam and Trash are different states. Held messages send no notification while awaiting review.
- Inspect Needs review regularly and accept legitimate messages.
- Mark unwanted entries as Spam or use Trash for records to remove.
- Use a supported bulk Undo promptly when offered; permanent deletion is not covered by it.
Coordinate follow-up with Pro
Assignments and progress belong to the entry workflow and do not replace per-form access restrictions.
- Choose an assignee, follow-up calendar date and progress state.
- Keep private notes with the entry and review reply recipients before sending.
- Save a useful view for a recurring work queue.
Export the permitted result
Pro CSV exports preserve the selected form and filter snapshot. Larger results prepare privately in background batches.
- Check the form and filters, then start the export.
- Wait for preparation or use the explicit retry for an eligible failed job.
- Download while eligible: prepared jobs expire after two hours and are invalidated by relevant access changes or erasure.
Need help with your setup?
Open a private support request. Include the step you’re on and what you expected to happen.
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